Excellence in Customer Service Award

We recognize the experts, engineers, people, and products meeting the growing demand for stronger cyber security.

Friday

February 24, 2023

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Celebrating those that stay one step ahead

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You know the stats.

It costs 600% more to attract a new customer than it does to retain one. Customers who engage with or purchase your product or service at least three times are twice as likely to remain loyal customers. Companies who value quality customer service programs see upwards of 90% retention rates. We could go and on.

In short, the value of customer service is no secret. Doing it well is also not an easy feat. So our Excellence in Customer Service Award aims to recognize the organizations that are making their customer experience a priority, as well as the innovative tools and solutions in the marketplace that are making it easier for them to do it.

The Excellence in Customer Service Award program celebrates the organizations, products and individuals winning in two ways: supporting their own customers and developing the tools to help others find success.

Dates and Deadlines

Nominations
Status

Coming Soon

Deadline for
Nominations

Friday
February
24
2023
Coming Soon

Download the full nomination guide

Fill out the form to access everything you need to know about nomination, including program details, deadlines, rules, award categories, and more.

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How
Nomination
Works

Nominations must be for performances in the last 12 months, must not be a duplicative work of others, and should be able to clearly show the impact of your organization, product, or individual performance through concrete measurements or analysis.


The nomination fee to participate is $799.

  • 01

    Select eligible award

  • 02

    Complete nomination form and checkout

  • 03

    Hear from our team with next steps

Winner's
Package

Being selected for a Business Intelligence Awards gets you more than a logo to slap on your website.

  • Personalized Trophy
  • Digital logo for royalty-free use
  • Business Intelligence Group-issued press release
  • Press Release template for your distribution
  • Feedback and scoring provided by judges
  • Recognition within the expansive Business Intelligence Group Community

The nomination fee to
participate is

799

Award Categories

We select winners for eight prestigious awards over three different categories.


Our program distributes eight major awards: Organization of the Year, Transformation of the Year, Executive of the Year, Manager of the Year, Front-Line Pro of the Year, Consultant of the Year, Outsource Partner of the Year, Technology of the Year.  Download our full nomination guide for the full list of industries and solutions the Excellence in Customer Service Awards encompass.

01

Organizations

Awarded to an organization whose collective performance has driven the entire group to exceed the sum of individual efforts.

02

Products or Service

Awarded to a single product or service or line of products or services launched or updated in the last 12 months.

03

Individuals

Awarded to an executive whose leadership in the organization and industry have led to the delivery of innovative solutions.

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Companies Already Celebrated