Joy Ladegbaye

With over 7 years of hands-on experience across KYC, AML, compliance, fraud investigation, and customer service, I bring a well-rounded, detail-driven, and people-focused approach to financial crime prevention and customer protection. I’ve worked at the frontline of risk management, verifying identities, investigating suspicious activities, ensuring regulatory compliance, and building trust with customers during high-stakes scenarios. Throughout my career, I’ve developed a sharp eye for spotting inconsistencies and red flags in both high-volume and high-risk environments. Whether it’s onboarding clients in line with KYC policies, conducting enhanced due diligence, or reviewing transaction monitoring alerts, I approach every task with accuracy, urgency, and integrity. My experience also extends to cross-functional collaboration with compliance officers, legal teams, and product managers to implement strong internal controls and support seamless customer experiences. I thrive in dynamic settings where attention to detail, critical thinking, and strong communication make a real difference. At the heart of it all, I care deeply about doing the right thing for customers, for the business, and for regulatory peace of mind.