WINNERS' CIRCLE

Democratizing Data Insights with Verint’s GenieBot and Daniel Ziv

In this episode of the Winners' Circle, host Russ Fordyce sits down with Daniel Ziv, Global VP of AI and Analytics at Verint, to discuss the revolutionary impact of Generative AI on the customer experience (CX) landscape.

Designing Trustworthy AI for Invisible Healthcare Work with Tasneem Chital of Simplify Healthcare

In this Winners Circle episode, host Russ Fordyce sits down with Tasneem Chital, Head of Product at Simplify Healthcare, to unpack how her team is reinventing one of the least glamorous yet most critical parts of healthcare operations: regulated member documentation. Tasneem explains why documents like summaries of benefits and evidence of coverage are not just “paperwork” but high stakes legal communications that drive coverage decisions, CMS audits, and member trust, and why they have historic

Listening to the Customer in the Age of AI with Omer Kehat of Revuze

In this Winners Circle episode, host Russ Fordyce sits down with Omer Kehat, VP of Product at Revuze, to explore how AI is transforming voice of the customer from static dashboards into an always on decision engine. Omer shares the journey of evolving a decade old SaaS platform into an AI powered system that helps brands understand not just what is happening in their business, but why it is happening and what to do next.

Powering AI at the Edge: Samantha Clarke on VDURA and Data at Scale

In this Winners Circle episode, host Russ Fordyce sits down with Samantha Clarke, Head of Partnerships at VDURA and 2025 Herizon Award winner, to talk about what it really takes to feed the GPU hungry world of AI and HPC.

Franck Leveiller on Alcon's Unity VCS & the Future of Eye Care Innovation

Join host Russ Fordyce as he sits down with Franck Leveiller, Chief Scientific Officer and Global Head of R&D at Alcon, the 2026 BIG Innovation Awards Overall Winner.

Keeping Text Pure: Amanda McGuckin Hager on SMS, RCS, and Revenue Growth

In this Winners Circle episode, host Russ Fordyce sits down with Amanda McGuckin Hager, CRO and CMO of TrueDialog, to unpack the future of business texting and why SMS remains one of the most intimate and powerful communication channels brands have. Amanda explains how cultural shifts away from phone calls and email are driving a surge in business text messaging, especially among students and younger audiences who live in their messaging apps. She breaks down how TrueDialog’s enterprise platform

2026 Budget Season: Turning Recognition into Marketing ROI

Summary

Climbing the Spiral: Laurie Oswald on Women in Leadership, AI, and 100-Year Companies

Chief Commercial Officer Laurie Oswald joins host Ruth Redding on Winners Circle to talk about leading commercial transformation at two century old companies, C and D Technologies and Trojan Battery Company, while championing women in leadership and global diversity.

Multilingual AI, Data Readiness, and Mentorship with Krish Banavalikar

Modernizing with AI is not just about more GPUs or chatbots. In this Winner’s Circle episode, host Russ Fordyce talks with all star judge and Cloud Engagement Manager Krish (Radhakrishna) Banavalikar about what real transformation looks like when you blend data, AI, and human insight. Krish shares his journey from an Indian village to leading global cloud and AI programs, and why he calls himself a “serial learner and unlearner.”​

Human Conversations in an AI World: Inside PhoneBurner With Sammy Winner Chris Sorensen

What happens to sales when AI can flood every inbox, feed, and phone line, but real human attention is scarcer than ever? In this Winners Circle episode, Russ Fordyce sits down with Sammy Award winner Chris Sorensen, CEO of PhoneBurner, to unpack what “responsible dialing” really means in 2025 and why authentic conversations still win.