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Siva Venkatesh Arcot

Experienced Solutions Manager at Cisco Systems with 17+ years in VOIP, IP Telephony, and Contact Center solutions, specializing in Cisco Contact Center technologies (on-prem and Webex). Proven expertise in cloud migrations, AI and analytics integration, and multi-vendor systems. Skilled individual in technical consultancy, customer success management, and delivering seamless customer journeys, with strong abilities in managing escalations and enhancing customer experience through innovative solutions.

Cisco Systems INC

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