Anurag Jindal

Anurag “AJ” Jindal is Vice President & Technology Client Partner at Vertisystem (a MOURI Tech company), with more than 18 years turning digital strategy into measurable enterprise value. He created and industrialized an Outcome-Based Services (OBS) playbook that hard-links SLAs and KPIs to ROI, governed through a disciplined daily → monthly → quarterly cadence combining operations reviews, MBRs, and QBRs. In the past 12 months, AJ has led AI, cloud, and data initiatives across healthcare, retail, manufacturing, and fintech that delivered 25–35% run-ops savings, 99.9%+ availability, 90%+ CSAT, $10M+ renewals, and 115%+ YoY portfolio growth. His teams standardized multi-region cloud migration patterns, unified SRE practices, modernized data platforms into lakehouse-style architectures, and scaled 24×7 multilingual service desks using reference architectures, FinOps guardrails, and audit-ready observability and compliance controls. AJ previously held leadership roles at HCL America, Netmagic (NTT), Tulip Telecom, and Reliance Communications, building a strong foundation in managed services, network and data-center infrastructure, and enterprise solutions. He is also an active IEEE member, industry judge and reviewer for global awards and journals, and a keynote speaker on AI, cloud, data, and digital transformation. His OBS and client-partner operating models have been featured in external publications and case studies, reinforcing a reputation for turning thought leadership into repeatable playbooks, dashboards, and renewal-backed outcomes that make digital transformation measurable, trusted, and scalable.