Pradnya Desai

Senior Technical Architect specializing in Analysis, Design, Development of cross cloud solutions using Salesforce platform - Sales Cloud, Service Cloud, Experience Cloud. Expert in implementation of REST Services, Middleware Applications, OSB - SOA and related technologies. Experience in Einstein Bots, Digital Engagement, Amazon Connect, Omni Channel, Omni Studio, Financial Service Cloud. I have 22+ years of experience in application development and 8+ years of experience in the Salesforce ecosystem.