WINNERS' CIRCLE

Oli Ostertag on PAR Technology, Coach AI, and Smarter Restaurant Operations

Oli Ostertag from PAR Technology explains how Coach AI helps restaurant operators close the performance gap between their best and worst locations using real-time AI insights across 150,000+ sites.

Abhay Jajoo on CustomerInsights.AI, Agentic AI, and the Future of Life Sciences Commercial Analytics

Abhay Jajoo, CEO of CustomerInsights.AI, explains how hyper-vertical AI is transforming pharma commercial analytics from weeks of manual analysis to near real-time decision support through their Parthenon and Athena platforms.

Enterprise AI Modernization with Rakesh Ravuri

Rakesh Ravuri, CTO of Publicis Sapient, explains how their Slingshot platform uses AI to modernize legacy COBOL systems, build enterprise context graphs, and accelerate software development.

Coley Norman on Liviniti, Human Service, and Building Customer Experience People Remember

Coley Norman, Executive of the Year at Liviniti, shares how a transparent pharmacy benefit manager built a service culture around one belief: service is received, but experience is remembered, and why real people answer every call.

Winning with AI: The Journey from Startup to Global Leader with Khadim Batti, CEO of Whatfix

Khadim Batti, Co-Founder of Whatfix, explains how userization makes software adapt to people instead of the other way around, and how AI is accelerating personalized digital adoption across enterprise workflows.

Saima Khan on Nutrition AI, Patient Meal Accuracy, and Safer Healthcare Food Service

Saima Khan, SVP of Healthcare Digital at Compass Digital, explains how Nutrition AI uses computer vision to scan patient meal trays before they leave the kitchen, catching errors before they reach the patient.

Kenny Thompson on Blending Human Service and AI in Payments and Customer Experience

Kenny Thompson explains how BASYS proves great customer experience can still be a competitive advantage in payments, keeping real people on the phone while using AI behind the scenes.

Paul Danter on Welocalize Opal, AI Translation, and the Future of Global Content

Paul Danter at Welocalize explains how Opal helps enterprise teams operationalize AI across language workflows, matching content risk to the right translation process and preserving brand voice across global markets.

Hila Segal and Roni Kandel on Learning Arc, AI Training, and Learning in the Flow of Work

Hila Segal and Roni Kandel from WalkMe explain how Learning Arc delivers AI-native learning directly inside enterprise software at the moment employees need it, closing the gap between training and real work.

Robert Klamser on Using AI to Make Chapter 11 Bankruptcy Easier to Understand

Robert Klamser explains how Stretto Conductor uses domain-specific AI to help creditors, lawyers, and vendors ask plain language questions about complex bankruptcy filings and get grounded, cited answers.