Strativity Group

Unlock Exceptional.

Company Profile

  • Headquarters: New York, NY
  • Chief Executive: Lior Arussy
  • Year Founded: 2002
  • Number of Offices: 5
  • Primary Industry: Business Services
  • Follow @StrativityGroup

The people at Strativity are united by passion and guided by a proprietary integrated methodology to unleash exceptional performance with employees and customers.  With experience at leading organizations such as Bain, Deloitte, EY, Ipsos, Bulgari and HP, Strativity brings world-class experience combined with a focus on measurable results.  

We measure success by a single word – Execution.

Every business wants happy customers. But Customer Experience Management is more than just satisfaction ratings and ticket resolution times. It’s about building long-term loyalty, sustained revenue streams, brand advocacy, and personal engagement with customers.

For over a decade, Strativity Group has led dozens of organizations around the world into a new era of customer-centricity. We take a disciplined, holistic approach to Customer Experience Management and foster deep, profound cultural changes that support both the journey of a customer and the profitability of a business.

We are expert analysts, insightful strategists, and action-oriented consultants, all focused on a single objective: building businesses by creating new value for customers, promoting excellence in customer interactions, and fostering a lasting commitment to exceptional customer experiences.